No Santa Claus?

No Santa Claus?

In this season of good cheer, I share a gentle reminder. Eight-year-old Virginia O’Hanlon wrote a letter to the editor of New York’s Sun, and the quick response was printed as an unsigned editorial Sept. 21, 1897. The work of veteran newsman...
What do we protect in ourselves?

What do we protect in ourselves?

I remember driving through traffic last night on I-90, entering Boston, when Tristan Harris, former Google design ethicist, warned on The Diary of a CEO podcast that AI is becoming an existential threat. He compared its scale to nuclear weapons and to the...
Ease is Data

Ease is Data

Founders and leaders make decisions under pressure, with incomplete information and relentless change. We’re trained to trust logic, yet reason alone often falters when the map no longer matches the terrain. This essay explores what happens when we expand...
Beyond Knowing into Sense Making

Beyond Knowing into Sense Making

A client of mine was facing relentless unpredictability at work and at home: office politics, murky reporting lines, instability in Washington, D.C., and two teenagers in full hormonal flux.  At his best he connected patterns, used humour and thought...