I’ve been reflecting on the roots of trust, and how it begins well below the surface. Apparently, in less time than it takes to blink, we assess whether someone is trustworthy. At least, that’s what FBI research...

What if leadership is not just something you do, but also something you embody — especially in times of unpredictability?Over the past few months, I’ve been contributing to something that feels both timely and...

It was called the City in the Sun for good reason. I took for granted the landscaped boulevards, parks, and gardens lush with subtropical vegetation. The sun shone reliably, never enough to need fans or heating. Each...

“If that’s the biggest mistake you make today, you’re ahead of the game.” I say this to clients at least once a week. Their days are relentless. Back-to-back meetings, high-stakes decisions, constant pivots — they...

Recently, I was in a team meeting discussing the launch of a new programme. I found myself doubling down on a particular mode of thinking: analytical, sequential, structural. I thought those perspectives were missing from...

There are a lot of people telling me what to think and how to do it better. AI has enabled an army of self-proclaimed experts to flood my inbox and social media feed with newfangled theories, inane recipes for success,...

I recently listened to a debate hosted by Steven Bartlett on The Diary of a CEO podcast. The guests were serial entrepreneur Daniel Priestley and economist and former financial trader Gary Stevenson. Dan made his...

As a teenager I notice my father moving around less. He attended fewer civic events sat on fewer boards and generally was more at home I was all go! So many things to accomplish and places to visit. When my father died...

Today, I saw a gut-wrenching photograph by Joe O’Donnell. A ten-year-old Japanese boy stood alone queueing at a Nagasaki crematorium; his dead brother strapped to his back. His face was expressionless. His baby brother, a...

Negotiating a contract with a client in another country is often fraught with ambiguities. Selling an intangible service adds complexity; the prospect cannot fully grasp its value until she experiences it...